Privacy Policy

1. About this policy

This policy explains how Sports Hub Network Centre (SSM 202403193968) (“we”) collects and uses your personal data on sonica.asia, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

2. What we collect

3. How we use it

We do not sell your personal data and we do not send marketing messages without your consent. On our pages, live “someone just bought a pass” notices never show names or contact details.

4. Who we share it with

Only with service providers that help us run the service, and only what they need:

We may also share data if required by law or by a Malaysian authority.

5. Cookies and browser storage

We store a few small items in your browser: your access code (so you don’t need to retype it), your device tag, and your light/dark theme choice. We don’t use advertising cookies. You can clear them any time in your browser settings.

6. How long we keep it

Order records are kept for up to 7 years for accounting and tax purposes. Device viewing records are kept only as long as needed to run the 2-device limit.

7. Your rights

You can ask to see, correct or delete your personal data, or withdraw consent, by contacting us. We will reply within 21 days. Some records (like paid orders) may need to be kept for legal reasons.

8. Security

The website uses HTTPS encryption, payments run on CHIP’s secure pages, and access to our records is limited to authorised staff.

9. Changes to this policy

We may update this policy from time to time. Any change will be posted on this page with a new “Last updated” date.

10. Contact